E-Commerce
The order update they would have opened a ticket about.
Order confirmations, shipping updates, delivery windows, COD confirmation and returns. On the app they check, not an email they don't.
What it handles
Left is what happens in your business. Right is the message that goes out, without anyone remembering to send it.
Order placed
Confirmation with items, amount and expected date.
Cart abandoned
One reminder, with the cart still in it.
COD order
A confirmation button, before you pay to ship it.
Out for delivery
The window, and the courier's number.
Delivered
A review request, and the returns window in writing.
RTO is the cost
Every COD order that comes back is shipping paid twice for nothing. A confirmation message before dispatch is the cheapest thing between you and that.
What happens to the data
Shopify and Razorpay connect directly on the Business plan. Order data flows in; contact lists never flow out.
Try it on your store's number
Message us and we'll build a working demo on your business number inside a day, using your own products and your own questions. No slide deck.
We answer 9am to 9pm IST, most days sooner.