Looking at Wati? Read this first.
Wati is a good product. It has been around since 2019, it serves thousands of businesses, and its Shopify integration is better than ours today.
Here is where we are actually different, and where we are not.
| Feature | Wati | WayMiro |
|---|---|---|
| Monthly fee | Higher, billed in USD on most plans | From ₹999 |
| Meta message charges | Adds a margin on Meta's message rate | Billed to you by Meta, direct |
| Agent seats | Charged per additional agent | 2 on Go, 5 on Pro, unlimited on Business |
| AI included? | Paid add-on | Chatbot on every plan. AI calling at ₹5/min |
| Setup fee | Charged on some plans | None |
| Support channel | Ticket and email, chat on higher tiers | WhatsApp, to a person |
| Contract | Annual on the cheaper rate | Monthly. Cancel any time |
Wati's column describes their published plans as we read them. They change their pricing and so do we — check their site before you decide, and tell us if we have got something wrong here.
Where Wati is better
- Their Shopify integration is deeper than ours. If your whole business runs on Shopify flows today, they will fit faster.
- They have been doing this since 2019 and have a bigger partner and template library because of it.
- Their app marketplace is larger. If you need an integration nobody has heard of, they are more likely to already have it.
If one of those matters more to you than the price difference, go with them. We would rather you did than churn in month three.
How to switch
Your number is portable. You approve the transfer in Meta Business Manager, Meta moves it in 24 to 48 hours, and your templates come with it. Cancel the old subscription only once the new one is live. There is no reason to pay twice, and no reason to have a gap.
Send us your number and your current provider
On WhatsApp. That is everything we need to start.
We raise the transfer request
It goes into your Meta Business Manager, from our side. You do not have to work out where the button is.
You click approve
One approval, inside your own Business Manager. This is the only step that has to be you.
Meta moves the number
Usually within two days. Your number keeps working the whole time.